
policies

cancellation policy
-
Cancellations made more than 60 days prior to the retreat start date will receive a full refund minus a 20% administrative fee.
-
Cancellations made 30-59 days before the retreat start date will receive a 50% refund.
-
No refunds will be provided for cancellations made within 30 days of the retreat start date.
-
All cancellations must be submitted in writing via email to mendthemoment@gmail.com
-
Any non-refundable deposits or fees specified during booking are non-negotiable.
-
Refunds will be processed within 30 days of receiving the cancellation request.
-
Participants are responsible for any transaction fees incurred during refund processing.
-
The retreat organizer reserves the right to cancel the retreat due to unforeseen circumstances; in such cases, participants will receive a full refund.
-
Changes to the reservation, including transferring it to another individual, may be subject to approval and additional fees.
-
Any exceptions to this policy are at the discretion of the retreat organizers and must be requested in writing.
-
In the rare event of a cancellation by MEND due to low registrations, dangerous weather, acts of god, ect the participant will be given the option to transfer all payments to a future retreat or to receive a full refund. MEND cannot compensate participants for airfare, hotel and travel costs incurred. To cover these risks, it is strongly recommended that all participants purchases travel insurance.
-
If any payment is not received by participant prior to or on the due date for that payment, MEND has the right to cancel the participant's registration for that retreat. In this case, no refund will be provided.
-
MEND reserves the right to refuse or cancel any participant's registration for any reason. In this case, a full refund will be provided.
​
​
​
-
Travel insurance can protect participants against participant cancellation, MEND cancellation, lost or delayed baggage, medical expenses and the cost of travel should the participant become ill or injured. It is strongly recommended that all participants purchase travel insurance, including a 'cancel for any reason' option in order to protect them against the rare chance of cancellation.
​
​
​
-
For any questions or comments about this Cancellation Policy, please contact us at mendthemoment@gmail.com
travel insurance
questions